Create Property Validation Rules
You can create validation rules to ensure that only valid values are assigned to custom properties.
Note: You can define custom properties for change order categories, issue categories, and request/incident/problem areas.
To create a property validation rule
The Change Category List page appears.
The Add.IT.Server Change Category Detail page appears.
The Create New Property Template page appears.
The Property Validation Rule Search page appears.
The rules that match your filter criteria are displayed.
Note: Validation rules are not specific to a particular category or area type. You can apply any existing validation rule to properties for change categories, issue categories, or request/incident/problem areas.
Note: Although you can create multiple checkbox validation rules, it is not necessary to do so. You can reuse an existing checkbox rule as many times times as you wish by applying a different label. For example, if you have an existing checkbox rule named CB, and you later want to apply a checkbox validation rule to a different property, you can select CB from the Property Validation Rule List and then enter a different label on the Create New Property Template page.
The Create New Property Validation Rule page appears.
The Create New Property Value page appears.
Note: The Default Value field is read-only. To set a default selection for the dropdown list, see Edit Property Validation Rules.
Note: The Accept button accepts the changes, closes the window, and applies them to the current record, but you must still click the Save button on the main record window to make the changes permanent.
The Create New Property Validation Rule page appears with a highlighted status indicator showing the number of property values that are pending.
The Create New Property Template page appears, with the validation rule name filled in.
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